Resume
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Freelance Product Manager · CF Designs
Jan 2023 — Present- Partner with founders and executive teams to define requirements, scope, and strategy, then own delivery through project milestones.
- Drive end-to-end product frameworks — mapping user flows, personas, market analysis, user stories, and wireframes — in partnership with outside development teams, from concept to launch.
- Set product strategy and vision aligned with each client's business goals, then lead execution against it.
- Direct content, design, and product updates across the client portfolio.
Senior Product Designer · Verisk Analytics, Lehi, UT
Jun 2019 — Nov 2023- Directed design strategy and execution across large B2B and B2C products representing 65% of the company's $2.8B annual revenue.
- Owned the design of an end-to-end claims platform for major insurance and healthcare clients.
- Led interactive prototyping and ran senior executive design reviews, overseeing every design project within the product department.
Product Innovation Manager · Verisk Analytics, Lehi, UT
Jan 2021 — Nov 2023- Led ideation and development strategy for new products and processes, and drove improvements across existing ones.
- Built and scaled the "Product Innovation Engine," an automated program for company-wide idea submission, review, and development.
- Directed a network of 10+ Innovation Sponsors representing every major division within Verisk.
Product Designer · Xactware, Lehi, UT
Nov 2018 — Jun 2019- Set the overall design vision and product direction while mentoring junior designers.
- Led design on new features and drove a re-branding of the company's largest legacy product.
- Co-authored the company's design guidelines.
Explosives and Weapon Systems, Crew Chief · United States Air Force
2010 — 2017- Directed munitions readiness supporting daily flying schedules for multiple fighter squadrons (F-16s and A-10s) across 6,600+ sorties in a single fiscal year.
- Owned daily flight-line inventory accountability for assets valued at over $84.8 million.
- Trained and directed personnel on Combat Ammunition Systems and Munitions Command & Control; drove execution of 13,000+ work orders critical to pilot readiness.
Student Mentor, Teachers College · Western Governors University, Salt Lake City, UT
2009 — 2011- Led mentorship for 90+ distance-learning students across WGU's Science Education programs.
- Directed curriculum guidance, career counseling, and problem-solving support; owned tracking of academic progress, retention, and satisfaction metrics.
- Guided students toward certification as high school science teachers nationwide.
Biology Instructor · Salt Lake Community College, Salt Lake City, UT
2008 — 2009- Directed collegiate-level science instruction as adjunct faculty.
- Owned student advising, recruiting, and progress tracking across multiple course sections.
- Built and led course curriculum — 96% of students completed with a passing grade (C or better).
Education
Human-Centered Design & User Experience
Devmountain
Master of Science, Criminal Psychology
Florida State University
Graduated Magna Cum Laude — National & University Dean's List Scholar
Bachelor of Science, Marine Biology
Texas A&M University
National Dean's List Scholar
Training & Certificates
- Six Sigma — Yellow & Green Belt
- Automation and Machine Learning
- Design Thinking — Advanced Problem Solving
- Prototyping and User Testing
- Visual Design Systems and Branding
Skills
- Figma
- Sketch
- Adobe Creative Suite
- InVision
- Asana
- Jira
- Trello
- Miro
- User-Centered Design
- Interaction Design
- Prototyping
- Agile / Scrum
- Accessibility & Inclusivity
- AI/ML & Automation
- Design Thinking
- Facilitation
- Information Architecture
- Leadership