Experience

Freelance Product Manager · CF Designs

Jan 2023 — Present
  • Partner with founders and executive teams to define requirements, scope, and strategy, then own delivery through project milestones.
  • Drive end-to-end product frameworks — mapping user flows, personas, market analysis, user stories, and wireframes — in partnership with outside development teams, from concept to launch.
  • Set product strategy and vision aligned with each client's business goals, then lead execution against it.
  • Direct content, design, and product updates across the client portfolio.

Senior Product Designer · Verisk Analytics, Lehi, UT

Jun 2019 — Nov 2023
  • Directed design strategy and execution across large B2B and B2C products representing 65% of the company's $2.8B annual revenue.
  • Owned the design of an end-to-end claims platform for major insurance and healthcare clients.
  • Led interactive prototyping and ran senior executive design reviews, overseeing every design project within the product department.

Product Innovation Manager · Verisk Analytics, Lehi, UT

Jan 2021 — Nov 2023
  • Led ideation and development strategy for new products and processes, and drove improvements across existing ones.
  • Built and scaled the "Product Innovation Engine," an automated program for company-wide idea submission, review, and development.
  • Directed a network of 10+ Innovation Sponsors representing every major division within Verisk.

Product Designer · Xactware, Lehi, UT

Nov 2018 — Jun 2019
  • Set the overall design vision and product direction while mentoring junior designers.
  • Led design on new features and drove a re-branding of the company's largest legacy product.
  • Co-authored the company's design guidelines.

Explosives and Weapon Systems, Crew Chief · United States Air Force

2010 — 2017
  • Directed munitions readiness supporting daily flying schedules for multiple fighter squadrons (F-16s and A-10s) across 6,600+ sorties in a single fiscal year.
  • Owned daily flight-line inventory accountability for assets valued at over $84.8 million.
  • Trained and directed personnel on Combat Ammunition Systems and Munitions Command & Control; drove execution of 13,000+ work orders critical to pilot readiness.

Student Mentor, Teachers College · Western Governors University, Salt Lake City, UT

2009 — 2011
  • Led mentorship for 90+ distance-learning students across WGU's Science Education programs.
  • Directed curriculum guidance, career counseling, and problem-solving support; owned tracking of academic progress, retention, and satisfaction metrics.
  • Guided students toward certification as high school science teachers nationwide.

Biology Instructor · Salt Lake Community College, Salt Lake City, UT

2008 — 2009
  • Directed collegiate-level science instruction as adjunct faculty.
  • Owned student advising, recruiting, and progress tracking across multiple course sections.
  • Built and led course curriculum — 96% of students completed with a passing grade (C or better).

Education

Human-Centered Design & User Experience

Devmountain

Nov 2017

Master of Science, Criminal Psychology

Florida State University

Graduated Magna Cum Laude — National & University Dean's List Scholar

Aug 2008

Bachelor of Science, Marine Biology

Texas A&M University

National Dean's List Scholar

May 2005

Training & Certificates

  • Six Sigma — Yellow & Green Belt
  • Automation and Machine Learning
  • Design Thinking — Advanced Problem Solving
  • Prototyping and User Testing
  • Visual Design Systems and Branding

Skills

  • Figma
  • Sketch
  • Adobe Creative Suite
  • InVision
  • Asana
  • Jira
  • Trello
  • Miro
  • User-Centered Design
  • Interaction Design
  • Prototyping
  • Agile / Scrum
  • Accessibility & Inclusivity
  • AI/ML & Automation
  • Design Thinking
  • Facilitation
  • Information Architecture
  • Leadership